Shipping Policy

All orders are processed within 3-4 business days (excluding weekends and holidays) after receiving your order confirmation email. Pre-ordered items are processed within 2-3 business days of arrival in stock.
Successfully placed orders will receive an email or SMS with the order details. If you do not receive an email, please check your spam filter or contact us for confirmation.
If you need any assistance with your order, please contact us immediately at ana@byanabrazilianjewelry.com. We will not be able to make changes to your order after it has shipped.
Please review and ensure that you have entered the correct address. We are not responsible for non-delivery due to errors in the address that you provide.
For orders over $70, we recommend purchasing insurance offered by the carrier.
Orders of $100+ receive free shipping.

You will receive another notification when your order has shipped.

We are not responsible for shipping carrier delays.

We are not responsible for carrier errors.